The importance of good conversation – and how to have it
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John O'Leary |
TED@State Street London
• November 2014
The night before the Challenger exploded, NASA had a three-hour conference call with a company that knew the shuttle would fail. Why did NASA not abort the mission? John O'Leary explores what makes for an effective conversation. He lists three myths that can lead to destructive silence, and vital techniques to enable good conversation for groups everywhere.