WHAT MAKES FOR MEMORABLE GUEST EXPERIENCES?

Name: WHAT MAKES FOR MEMORABLE GUEST EXPERIENCES?
Uploaded: 2019-02-11T18:08:12Z
Duration: 12 min 8 s
Description: How much we enjoy and appreciate public spaces does not happen by accident. In fact, to create an ideal space that people resonate with and enjoy requires meticulous planning. Learn how public spaces of every variety including museums, shopping malls, bank branches, sports stadiums, business headquarters, become places people appreciate or even love, from a guest experience perspective.

James Keppel |

TEDxEAEBusinessSchool

• November 2017

How much we enjoy and appreciate public spaces does not happen by accident. In fact, to create an ideal space that people resonate with and enjoy requires meticulous planning. Learn how public spaces of every variety including museums, shopping malls, bank branches, sports stadiums, business headquarters, become places people appreciate or even love, from a guest experience perspective.

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This talk was presented to a local audience at TEDxEAEBusinessSchool, an independent event.

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This talk was presented to a local audience at TEDxEAEBusinessSchool, an independent event.

WHAT MAKES FOR MEMORABLE GUEST EXPERIENCES?

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